Information about delivery charges
We will send the merchandise, if available, on the same day or at the latest, the day after your order has been proccessed. In case you have a particular wish for a delivery time,
please send this information along with the order.
Delivery charges within the UK
Package delivery within the United Kingdom: 6,95£
In exceptional cases, in which the products do not conform to shipment standards, it will be necessary to deliver per freight. In this case, we charge a flat rate of 69,95 € per delivery.
The freight items are marked with this symbol 
. The symbol refers to the shipping of one single item. The delivery costs (package & bulk goods) only refer to the mainland. Deliveries to isles can be arranged upon request.
The Shipping via forwarding is only to curbside. On request and at an additional cost we can arrange the delivery at the required location.
The delivery of wine racks made of stone is only available upon request. Our return policy does not apply to stone wine racks.
If your order has a total value amount of 250.00 £ or above, delivery will be free of charge (including items marked as bulk goods) within the United Kingdom (mainland ONLY). Free delivery does not apply to deliveries abroad (view link Deliveries Abroad).
Deliveries to Switzerland and countries abroad
Package delivery: flat rate of 9,95£ per shipping
In exceptional cases, in which the products do not conform to shipment standards, it will be necessary to deliver per freight. In this case, we charge a flat rate of 69,95 £ per delivery.
The freight items are marked with this symbol . The symbol refers to the shipping of one single item. The delivery costs (package & bulk goods) only refer to the mainland. Deliveries to isles can be arranged upon request.
The delivery of wine racks made of stone is only available upon request. Our return policy does not apply to stone wine racks.
We deliver to following countries: Albanien, Belgium, Bulgaria, Denmark, Finland, France, Germany, Ireland, Italy, Croatia, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Austria, Poland, Portugal, Romania, Sweden, Switzerland, Serbia, Slovakia, Spain, Slovenia, Czek Republic and Hungary . Deliveries to any other foreign countries are not possible. For deliveries to countries outside the European Community there are extra import / export charges, value added tax, etc. which we are not able to collect or invoice. Additional information about customs in the EU can be found at: http://ec.europa.eu/taxation_customs/index_de.htm Information about import sales taxes in Switzerland can be found at: http://xtares.admin.ch/tares/login/loginFormFiller.do
If you have any questions or comments, you may write to or call us at:
Tel.:+44 (0) 2034 995 417
E-Mail: info@promondo.co.uk
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